UPDATE – JULY 19TH 2021
MASK/FACE COVERINGS UPDATE
Although the legal requirement to wear a mask/face covering will be removed from July 19th, the government has urged caution and recommends ongoing social distancing and wearing of masks in closed spaces, small and crowded areas and where vulnerable people will be present.
Given that we are a healthcare setting where sick and vulnerable people are in close proximity, we have determined that all adults and any child over 11 years of age presenting to the building will be still be required to wear a face covering and maintain social distancing.
Therefore please ensure you wear a face covering that covers both your nose and mouth at all times throughout your appointment. Remember, face coverings are to protect others, so when you wear a mask, it will help to protect other vulnerable patients and ourselves, but as we will also be wearing a mask when we see you, it is help to protect you from us.
Please find attached a link to NHS England website for further details: NHS England » NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings
Thank you for your continued support
Please read the following information
We are now offering COVID vaccinations to all Patients aged 18 years and over and those 16-17 year olds who have an underlying health condition
Getting an appointment
We are doing all vaccinations at the Civic Centre in Castleford
You can book your appointment via the link that was sent to you by text message, By calling the surgery (01977 673141) , calling at Reception in person or via email (Ashgrove.email@example.com)
If you would like an appointment at another site you can book a vaccination online at www.nhs.uk/covid-vaccination. or calling 119 free of charge, between 7am and 11pm seven days a week.
Getting your second vaccination
People need two doses of the vaccine to make sure they get maximum protection. If you had your first dose, you will be contacted by us when it is time for your second dose. This is currently around 8 weeks after your first vaccination.
If it is 7 weeks after you received your first vaccination, and you have not yet been invited for your second vaccination, please contact us now
For more information about the vaccine, please visit www.nhs.uk or www.wakefieldccg.nhs.uk
COVID-19 vaccinations: frequently asked questions
We would like to reassure patients that we continue to work through the pandemic. If you need an appointment we have various ways you can contact us:
Telephone the surgery on 01977 673141
Email the surgery: firstname.lastname@example.org
Click on the big blue "Engage Consult" button above
through SystmOnline or the NHS App
If you feel you need to be seen today you will be added to our daily triage list. We have a number of nurses and a GP working through the list from 8am to 6:30pm, we aim to make contact with you within 4 hours. The triage team will direct you to the most appropriate appointment for you. This could be a telephone consultation, a video consultation or a face to face appointment.
Our practice team has a variety of clinicians who are available to help you, this includes GPs, Advanced nurse practitioners, Advanced Clinical practitioners, Pharmacists, Practice nurses, Health care assistants and Phlebotomists.
If you don't feel you need to be seen urgently the receptionist will ask you for some details and direct you to the most appropriate clinician or may add you to the triage list for a call back.
We have some appointments available to book online or via the NHS App these include cervical screening (Smears), Phlebotomy (Blood tests), Pill reviews, B12 injections, Shingles and Pneumonia vaccinations, Depo injections and Diabetic health checks,
We are currently working on a shorter than usual rota, this is due to the risk of clinicians having to self isolate as well as covering the vaccination appointments at the CIVIC centre, we will increase the appointment availability as we can as the country comes out of restrictions.
We would like to thank all patients for their ongoing support and patience during this ever changing situation
Rescue pack requests - Covid-19
We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).
We are not currently changing our usual advice about emergency supplies of antibiotics and steroids. The main reason for this is that we understand neither would help in the early stages of a COVID-19 (coronavirus) infection and people might delay seeking advice if they became increasingly short of breath.
Please do not contact your GP practice for a rescue pack.
You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else. We are getting increased demand for inhalers from people who have not had inhalers for several years.
This is not recommended and inhalers should only be restarted if your symptoms have returned.
Please only request inhalers if you are currently using them and please visit Asthma UK https://www.asthma.org.uk/ or British Lung Foundation https://www.blf.org.uk/ for further information.
We would also like to reassure you that the large majority of people, even with underlying risk factors, will have a mild to moderate illness and recover well.
Information on COVID-19 can be found online at https://www.nhs.uk/conditions/coronavirus-covid-19/
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use our 'patient online service' you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
The practice endeavours to provide the best possible health care to our patients in a professional environment that is easily accessible to all.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The building is fully accessible for disabled people and includes suitable toilet facilities, disabled parking, and ramps for wheelchair access.
Click here to read our Patient Access Policy
(Site updated 26/04/2021)